Web Content Specialist

Date Posted: 03/28/2019

Soka University of America is offering a full time Web Content Specialist position.

Under the general supervision of the Director of Community Relations, the Web Content Specialist is primarily responsible for the development, operation, and maintenance of university’s public website - www.soka.edu.  The Web Content Specialist maximizes the usability and accessibility for site visitors to find meaningful content, increases visitor engagement and conversion, and engages with prospective students, current students, donors and alumni. This position ensures the pages are tested across platforms, monitors online traffic, organizes site content and structure for usability and search engine optimization advantage, plays a critical role in exploring the use of technology in marketing programs, and performs other functions as needed.

Necessary duties include but are not limited to:

  • Manage Soka University’s Drupal CMS system, partnering with IT, content developers and editors to ensure it meets the needs of our organization.
  • Provide oversight to the function and content presented on the university’s public website. Monitor site for broken links, misspellings and accessibility issues.
  • Create, edit, post, and maintain up-to-date content. Coordinate with area web content managers for regular updates to their pages.
  • Conduct content audits to identify gaps and redundancies in site content.
  • Monitor web traffic and performance to identify, prevent and resolve issues.
  • Provide analytics reports to help drive website conversions.
  • Provide training to university stakeholders on using the CMS.
  • Develop new features to enhance the look, feel, and overall user satisfaction with the web, particularly to aid in achieving the university’s enrollment efforts.
  • Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.
  • Maintain a high regard for student privacy in accordance with the FERPA privacy policies and procedures.

 Candidates should have:


  • Associate’s degree in communications, marketing, journalism, or related field. Bachelor’s degree preferred.
  • Minimum of 5 years professional experience as web content manager, copywriter, or related web content professional.
  • Demonstrated success in managing a robust Drupal implementation (preferred), or other CMS system implementation.
  • Working knowledge of search engine optimization (SEO), and Web Content Accessibility Guidelines (WCAG) 2.0 – Level A/AA.
  • Mastery of social media tools such as Facebook, Twitter, YouTube, Google Search, Google Maps


  • Ability to create wire frames, storyboards, user flows, process flows, and site maps.
  • Proficiency in Adobe Acrobat/Photoshop/Illustrator, InDesign.
  • Ability to write, produce and publish good, persuasive content.
  • Possess an eye for clean and artful design, sound user interface strategies, and the ability to transform high-level requirements into professional, intuitive design, content and code.
  • Ability to effectively communicate both verbally and in writing.
  • Understand and behave with a high level of integrity and complete confidentiality at all times.
  • Ability to work under pressure with a high tolerance for interruptions, and the ability to work with diverse groups of people.

 Application review will begin immediately. The position will remain open, and applications will be reviewed until the position is filled.

Employment is contingent upon the completion of a successful background check.

To apply, send a letter of interest, resume, and three professional references to:

Human Resources
Re: Web Content Specialist
Soka University of America
1 University Drive
Aliso Viejo, CA 92656
E-mail: jobs@soka.edu 


Soka University of America is an equal opportunity employer.