As House Manager, Antoinette Rossman is responsible for ensuring the safety and security of patrons attending the Soka Performing Arts Center. Antoinette oversees the orderly management of front of house concert operations in the Concert Hall and Black Box Theater including the movement and seating of patrons, supervising the usher staff and directing patrons’ on-site customer service and hospitality experience, before, during and after concerts. Antoinette also interfaces with the technical staff on the timing of shows, develops and presents training programs (including safety training) and coordinates with the Box Office Manager to forecast and mitigate ticketing and seating issues during high-traffic events.

Antoinette Rossman is a Southern California native with a background in performing arts both on stage and behind the scenes. A former actress and dancer, Antoinette started her patron services career as House Manager at the El Camino College Center for Performing Arts in Torrance California. She later ventured to the Pacific Northwest to become the front of House Manager at Seattle Reparatory Theater in Seattle Washington. There she gained a wealth of knowledge as she managed the patron experience for 3 theater spaces, executed opening night and gala events all while contributing to world class Tony award winning theater at one of the largest original production theaters on the West Coast. She also managed venues for the pacific northwest music and arts festivals Bumbershoot and Northwest Folklife at Seattle Center.

After five years at Seattle Rep, she then moved on to pursue several creative pursuits including the culinary arts, after which she began cooking in some of Portland’s most popular restaurants. But Antoinette missed her connection to the magic of live performance and planned her return to the performing Arts world. She decided to come home to California, where she returned to El Camino College Center for Performing Arts as house manager before the culmination of many years’ experiences brought her here to Soka Performing Arts Center as Front of House Manager. A great lover of music, Antoinette boasts having seen an estimated 500+ concerts across musical genres and across the country, but this is her first position managing a performing arts venue solely focused on music.

“I am so grateful to music for infusing constant joy into my life. I think it’s so important that everyone has the chance to experience that, and I relish the privilege to be part of giving others that experience.”